BAGGAGE & PERSONAL PROPERTY:
Passengers traveling with baggage or other personal property do so at their own risk. STC Tours does not check baggage and assumes no responsibility for lost, stolen or misplaced, damaged or other peril to baggage and personal property carried on board or stowed in luggage bays. By utilizing the passenger transportation services of STC Tours, you accept these terms and assume full responsibility for your baggage and personal property.
Reservations are accepted only with payment at time of booking: We accept all major credit cards. All transactions are processed at the time of booking. STC Tours is not responsible for typographical errors. All prices are subject to change without notice. Travel insurance is recommended for all tours. Reservations that are not paid in full are subjected to cancellation.
Passengers are responsible for bringing all necessary travel documents. It is the responsibility of each passenger to carry identification and documents allowing unrestricted travel to the destinations offered in these tours. STC Tours, cannot be held responsible and will make no refund whatsoever for the unused portion of any tour caused by lack of proper identification and documentation.
If you pay by bank transfer, we asked you to fax or e-mail the payment receipt. If you pay by credit card, then you will need to fill in the relevant form and send it to us with the documents necessary for identity verification. STC Tours, LLC reserves the right to cancel any booking where the documents have not been received and apply the appropriate cancellation fees.
After all your reservations are made and your final payment has been received, you will receive a confirmed travel itinerary with all services noted along with our local destination management contact details. Upon your arrival to destination, you will receive any further documentation such as vouchers, tickets, and/or transfer details essential for your destination.
CANCELLATION AND REFUNDS:
Cancellations will be accepted on a conditional basis. To avoid a cancellation charge, a notice of cancellation must be received prior to a trip as indicated in the chart. No exchange or refund for late comers or no shows. No refunds will be made in the event of interruption or cancellation by any passenger or anyone representing the passenger after commencement of the trip. STC Tours strongly recommends you purchase a Travel Protection Insurance Plan (at the time of your first deposit). We attempt to resell seats but do not guarantee to do so. If not resold, the customer is still obligated to pay for the non-sold/non-cancelable parts of the package. Any change, refund or cancellation will incur a additional $25 per person service charge. No-shows will forfeit the entire payment.
HEALTH AND MOBILITY:
STC Tours strives to provide a safe and enjoyable travel experience for all passengersAll guests must ensure they are medically and physically fit to travel. We need to be advised if there are any medical or physical needs that require accommodation. We reserve the right to decline anyone we cannot provide accommodation for or anyone who does not comply with STC Tour's terms and conditions. We are not responsible for any costs incurred in the event a passenger is removed from a tour/trip.
Please Note: STC Tours reserves the right to decline, to accept, or decline to retain on a tour, any person whose conduct, in the sole opinion of the tour operator, would in any manner, be prejudicial to the good order of the tour or the enjoyment by others of the tour. Federal and State Laws prohibit smoking/alcohol on the motor coach. Responsibility: STC Tours, the tour operator and its agents will act as representatives for passengers in all matters concerning tours, meals, attractions, and transportation. STC Tours does not assume liability for uncontrollable circumstances such as traffic, inclement weather or delays. We do have the right to substitute with comparable services. STC Tours reserves the right to cancel any tour, in which case you will receive full reimbursement.
STC Tours' operator and it's agents will act as representatives for passengers in all matters concerning tours, meals, attractions and transportation. STC Tours does not assume liability for uncontrollable circumstances such as traffic, increment weather or delays. We do have the right to cancel any tour in which case you will receive full reimbursement.